Privacy

We appreciate your interest in our website. Protecting your privacy is very important to us. We will provide detailed information about the handling of your data below.

This website is operated by Look Beautiful Products GmbH (hereinafter referred to as “Look Beautiful Products” or “we”), Augustinergasse 17, 5020 Salzburg (the so-called “controller” within the meaning of data protection law).
The protection of your personal data is very important to us. We treat this topic very carefully and therefore provide you with information in the following about the handling of your personal data. With the entry into force of the new GDPR on 25 May 2018, we have adjusted our privacy policy accordingly. As far as we collect, administer, process or use your personal data necessary for the purchase in connection with orders, this happens only in the context of German and European data protection law as well as the new general data protection regulation. 
You can visit our website at any time and inform yourself without having to provide personal information. During your visit to our site, you remain anonymous. The connection data transmitted by your Internet browser with every page request, such as the date, the length of stay or the name of your Internet service provider, is used by us without personal reference, unless you have registered yourself with your username and password. The provision of personal information is voluntary, for example when you register on our site, place an order, subscribe to a newsletter or use similar functions.
Personal information (which can be viewed and edited with registered customers in the customer account) includes:

✓ First and last name
✓ Delivery address billing address
✓ E-mail address
✓ Phone number
✓ Payment method and payment status of orders
✓ Order history
✓ Status of newsletter subscription

Look Beautiful Products uses your data to properly fulfill your order or provide the service you requested, to handle complaints, and to answer and advise you as part of our customer service. When you register on our site, your details will be saved to create a customer account to enable you to shop faster and more conveniently in the future. At the same time, you also have the opportunity to place your order as a guest. In this case, no customer account is created. We need your telephone number for any inquiries and to guarantee flawless delivery of the products. We need your email address to confirm the order and to be able to communicate with you regarding the progress of your order. When subscribing to our newsletter, your email address will only be used for our own advertising purposes with your consent, and only until you unsubscribe from the newsletter. Unsubscribing is possible at any time directly below in each newsletter via the “unsubscribe from the newsletter” option. 
All customer data is stored and processed by Look Beautiful Products in accordance with the relevant provisions of the Federal Data Protection Act (BDSG), the General Data Protection Regulation (GDPR) and the Telecommunications Act (TMG). Look Beautiful Products undertakes not to provide your personal data, including your home and email address, to third parties without your explicit and revocable consent (by email to [email protected]). Excluded here are our service partners (e.g. the logistics company commissioned with the delivery) to whom we have to transmit your data (or parts thereof) for proper order processing. In these cases, however, the scope of the transmitted data is limited only to the absolutely necessary data. In addition, these service providers have also committed themselves to protecting your personal data.
Insofar as we use data for a purpose that requires your consent in accordance with the statutory provisions, we will ask you in writing for your express consent. Of course, once you have given your consent, you can revoke it at any time and/or object to future use of your data (by email to [email protected]).
Within the scope of the legal regulations we may analyse user profiles under a pseudonym for purposes of our own advertising, market research and for the improvement of our services; however, we do this only insofar as you did not make use of your legal right to object to this use of your data. Your personal data will be transmitted  with SSL encryption on both sides.
We use technical and organisational security measures to protect the data we manage against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Some of our services require that we use so-called cookies. Cookies are small amounts of data that your Internet browser stores on your computer. Cookies can store information about your visit to our website to make your next visits to our site more comfortable for you, e.g. through a cross-site shopping cart. Most Internet browsers are set by default to accept cookies. However, you can reconfigure your browser to refuse cookies or to ask for confirmation from you in advance. If you refuse cookies, however, this may result in not all offers on our website being completely displayed or working properly. You have the right to receive information about the personal data stored about you at any time and to correct, supplement or delete it. Write to us under [email protected] and/or delete your data independently in your customer profile. 

Storage of access data in server log files

You can visit our website without disclosing any personal information. We only store access data in server log files, such as the name of the requested file, date and time of access, amount of data transmitted and the requesting provider. This data is used solely to ensure trouble-free operation of the site and to improve our service. This information is not used to identify you as a person.

Data collection and use for contract execution and in opening an account

We collect personal information only when you provide it voluntarily as part of the order process, after contact with us (i.e. through a contact form or e-mail) or when opening a customer account. What information is collected can be seen in the respective forms. We use any information provided by you for contract execution and handling of your inquiries. After completion of the contract or cancellation of your account, your data will be blocked and deleted after the tax and commercial storage periods, unless you have expressly consented to further use of your data or we have reserved the right to additional data use which is permitted under the law and about which we inform you hereinafter. The cancellation of your account can be done at any time either through a message to the contact options described below or with a designated function in the customer account.

Data dissemination for contract performance

To fulfil the contract we share your information with the shipping company that will deliver the goods to you, insofar as delivery of the goods is required. For payment processing we provide the necessary payment data to the bank responsible for processing the payment, or payment agency employed by us, or the payment service provider you selected during the ordering process.

Data use in E-mail newsletter subscription

If you sign up to receive our newsletter; we use the necessary information or data separately provided by you, to send you our e-mail newsletter regularly. You can unsubscribe from our newsletter at any time by either sending a message to the contact options described below, or via a link provided in the newsletter.

Data used for advertising by post and your right to object

Additionally, we reserve the right to store and use your first and last name, postal address, and any other additional information we have received as part of the contractual relationship with you, such as your title, academic degree, your year of birth, and your professional, industry or trade name in summarized lists for promotional purposes, for example, to send you interesting offers and information about our products by post. You can object to the storage and use of your data for these purposes at any time by a message to the contact options provided below.

Use of Cookies

To make visiting our website attractive and allow for the use of certain functions, we use cookies on different pages. These are small text files that are stored on your device or computer. Some of the cookies get deleted after the browser session, i.e. after you close your browser, (session cookies). Other cookies remain on your device or computer and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the use of cookies and decide individually about their acceptance or exclude the acceptance of cookies in certain cases or in general. Blocking cookies may limit the functionality of our site.

Use of Google Analytics for web analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses “cookies,” which are text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the U.S. and stored there. In case of IP anonymisation activation on this website, your IP address will be truncated by Google within the Member States of the European Union or the other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and shortened there. IP-anonymisation is active on this website. On behalf of the operator of this site, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other website and Internet related services to the website operator. The IP address sent by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser; but we point out that you may not be able to use all features of this website to their full extent in that case.

You can also prevent passing the data generated by the cookie and relating to your usage of the website (including your IP address) to Google and the processing of this data by Google, by downloading and installing the browser plugin available at this link.

As an alternative to the browser-plugin, you can click Disable Google Analytics in order to avoid detection by Google Analytics on this website in the future. An opt-out cookie will be stored on your device or computer. If you delete your cookies, you will need to click the link again.

Using of social plugins from Facebook, Google+, and Twitter by using the 2-click solution

Social plugins from the social networks Facebook and Google+, and the micro-blogging service Twitter are used on this website. These services are offered by Facebook Inc., Google Inc. and Twitter Inc. (providers).

 

• Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). An overview of Facebook plug-ins and their appearance can be found here.
• Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). An overview of Google plug-ins and their appearance can be found here.
• Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. An overview of the Twitter buttons and their appearance can be found here. 

 

If you do not want Google, Facebook or Twitter to assign the data collected from our website directly to your profile in the respective service, you have to log out of the applicable service before activating the plugin.

In order to increase your privacy when you visit our site, the plug-ins are integrated into the site using the 2-click solution. This integration ensures that when you access a page on our website that contains such a plugin, there will be no automatic connection to the servers of Facebook, Google, and/or Twitter. Only when you activate the plugin and thus give your consent for data transmission, will your browser make a direct connection to the servers of Google, Facebook or Twitter. The contents of the respective plug-in is then transmitted from the associated provider directly to your browser and integrated into the site. By integrating the plugin, the provider gets the information that your browser has accessed the relevant page on our website, even if you do not have a profile with the relevant supplier or are not logged in at that time. This information (including your IP address) is transmitted from your browser directly to a server of the provider in the U.S. and stored there. If you interact with the plugins, for example, by clicking the “Like” button, the “+1” button or the “Tweet” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be published in the social network or to your Twitter account and be displayed to your contacts.

Please refer to the privacy policies of the providers for the purpose and scope of data collection, the further processing, and use of data by the providers, as well as your rights and settings options for protecting your privacy.

• Privacy policy of Facebook

• Privacy policy by Google

• Privacy policy of Twitter

Right to information and contact options

You have a right to free information about the data we have stored about yourself, and the right to rectification, blocking or deletion of this data. For questions regarding the collection, processing or use of your personal information, the disclosure, correction, blocking or deletion of data, and revocation of consent or objection to a particular data use, please contact us directly using the contact details in our site notice

Trusted Shops Trustbadge

To display our Trusted Shops seal of approval and any collected reviews as well as to offer the Trusted Shops products for buyers after placing an order, the Trusted Shops Trust Badge is included on this website.

This serves to safeguard our legitimate interests in optimally marketing our offer that are predominant in the context of a weighing up of interests. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the Trustbadge is called, the Web server automatically stores a so-called server log file, which is e.g. Your IP address, date and time of the retrieval, transferred amount of data and the requesting provider (access data) contains and documented the call. These access data will not be evaluated and automatically overwritten within seven days after the end of your page visit.

Further personal data are only transferred to Trusted Shops, as far as you decide after the conclusion of an order for the use of Trusted Shops products or have already registered for the use. In this case, the contractual agreement between you and Trusted Shops applies.

Newsletter:

We use the double opt-in procedure for subscription to our newsletter. So we’ll send you a newsletter by email only once you have clicked on the link in our notification email to confirm that you want to receive the newsletter. As the service provider, CleverReach is assigned to send the newsletter and an agreement for contract data processing has been concluded.

When you subscribe to the newsletter your email address is used for advertising purposes and is not passed on to other companies. You can unsubscribe at any time.
Users who no longer want to receive our newsletter or advertising emails can click on ‘unsubscribe’ in an email from us and then make the desired changes. Alternatively, your email preferences can be adjusted in your customer account. All the data we have gathered will be deleted.

Consent to receive the newsletter is given voluntarily and explicitly and is not linked to any other services. Opening and clicking behaviour, unsubscribing and bounces are also tracked so that we can offer you suitable products and offers. This data has a retention time of up to six months and is then deleted for performance reasons.

List of contracted subcontractors of CleaverReach including the processing sites.
PlusServer GmbH (Sending E-Mails) - Processing Location Germany
Amazon Web Services, Inc. (Storage and Processing of Order Data) - Processing Location Ireland and Germany

Google Service reCatcha

"We use the Google reCaptcha service to determine whether a person or computer makes a particular entry in our contact or newsletter form. Google uses the following information to determine whether you are a human being or a computer: IP address of the terminal device used, the website that you visit on our site and on which the captcha is embedded, the date and duration of the visit, the identification data of the browser and operating system type used, Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks for which you must identify images. The legal basis for the data processing described is Art. 6 Para. 1 lit. f Basic Data Protection Regulation. There is a legitimate interest on our part in this data processing to ensure the security of our website and to protect us from automated entries (attacks)."