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Right to cancel


Right of cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier, received the last goods. To exercise your right to cancellation you must inform us of your decision to withdraw from this contract by sending a clear notification (eg. a letter by post, fax or email) to Look Beautiful Products GmbH, Taubenstr. 25, 10117 Berlin, info@look-beautiful.de, telephone: +49 (0)30 25934933, fax: +49 (0)30 25934935. You can use the attached sample withdrawal form, which is however not obligatory.

To comply with the cancellation period, you must send notification of your withdrawal from contract before the end of the cancellation period.

Consequences of cancellation 

When you withdraw from this contract, we must repay you all amounts that we have received from you, including delivery costs (with the exception of additional costs resulting from your decision to choose a form of delivery other than the cheaper standard delivery we offered you) immediately and no later than fourteen days from the day on which we receive notification of your withdrawal from contract. For the repayment we use the same means of payment that you used for the original transaction, unless otherwise agreed; on no account will you be charged for this repayment. We can refuse repayment until we have received the goods or until you have proven that you have sent back the goods, whichever is the earliest.

You must return the goods to us immediately and no later than 14 days from the day on which you informed us of the cancellation of contract.  The period is deemed to have been observed if you send back the goods before the end of the fourteen day period.

You are only liable for any diminished value of goods resulting from handling other than what is necessary to ascertain the nature, properties and functioning of the goods. 

The right of cancellation does not apply in the following contracts: contracts for the delivery of sealed goods that are not suitable for return for reasons of health and hygiene if their seal has been removed after delivery.

Click on the link for the sample cancellation form.